TrackSoft is a cloud database application that enables you to organize, manage, track, automate, share, present, visualize, analyze, and monetize your records. Using web or smartphone platform, TrackSoft allows you to securely do all of the above and much more with a powerful set of tools offering real time sharing and collaboration from multiple locations with your team members, vendors, suppliers, consultants and customers. The data that you create and manage, is seamlessly interchangeable on a web application, iPhone, iPad, android (including tablet), and mobile websites in real time.
What can you track with TrackSoft? With TrackSoft, you can track just about anything, including customers (as in a CRM system), employees or HR, permits, billings, properties, schools, accounts, cases, licenses, projects, issues, content, news, assets, or anything you can think of. If you can name it, you can manage it.
The benefits of TrackSoft are many; including higher productivity, better employee and customer satisfaction as well as doing things that are not even possible with other applications or spreadsheets. At TrackSoft, your success is ours. Our goal is to see a smile on your face and your customers faces.
Give TrackSoft a try today, we offer free trials and its quick and easy to sign up.
Our plans start at free, other plans are very competitively priced. TrackSoft is offered as SAAS, or Software as service. The cost depends on the number of users in your organization as well as the extent of features. But regardless of plan, you can have unlimited number of customers and public users through the websites.
Get started with TrackSoft free account today, its quick, easy and no credit card or payment required.
Generally, for the setting up and configuring TrackSoft (the back end), the skill level needed is similar to that of excel. If you know excel, you will do just fine. For your front end users, users of your organization, as well as customers, it is not hard to use at all, due one main reason, which is that the system is built around you, you end up with a system that uses your terminology in tables names, columns names, menus, buttons and various elements. And your users already know this terminology and your process. So your tracking system is familiar to them from day one, making its acceptance a simple process. Database applications tend to be quite complex. With TrackSoft, database applications are significantly simplified. You do not need to write a single line of code to setup your system, create websites or create apps.
We also have a number of ready to use templates as well as a wizard to help you import your data to be up and running quickly and easily.
There are systems out there that can do CRM, HR, etc., so what makes TrackSoft special? It is the ability to customize it to make it do exactly what you want it to do. If you take a typical tracking system, you will find that it does a lot more than what you really need it to, what that does is that you pay for more than what you really need, and more importantly it is carrying and processing logic that may not even remotely relate to what you need. Yet, some of the things that you need, and probably are extremely important to your unique operation, the system will not do. Some people resort to spreadsheets, but spreadsheets have their limitations.
That’s where TrackSoft comes in. TrackSoft will fit to your operation perfectly and will do exactly what you need to, nothing more and nothing less.
TrackSoft lets you define your own database. TrackSoft adjusts and adapts to your business process, whether you have a simple operation or a complex process, TrackSoft will fit perfectly to your operation and what is really nice about this is that you can modify your system to accommodate future growth, policies, laws and other changes, all without the need to write a single line of code.
TrackSoft adapts to you. Whether you like lots of information or just the focus on certain aspects, you can do it. Whether you track your records in English, Chinese, Russian, Arabic or just about any language, you can do it. Whether you want to share your records or keep them to yourself, you can do it. Whether you want details of just the big picture, you can do it.
Within minutes, you can build and deploy a variety of websites that are either static in content, or dynamic in nature using the content of your database. You can do it quickly and easily as well as make modifications in the future. State of the art website are just clicks away with no programming whatsoever. Create multiple sites that automatically target your website audience for an appropriate page size, language, device and location.
Add a page to your sites with single click, then select from over 30 widgets or elements types that you simply, drag and drop as well as change their size and colors. You can keep your website simple, or create something fairly elaborate depending of your preferences.
Also, with your websites, external users (such as customers, clients, subscribers, applicants or citizens) and public can chat with you, rate products/services, search data, search by location, view account information, edit & updated information related to them, process an application step by step and submit documents using the many widgets available for your sites. You have full control over what your external user can view and edit.
You might have seen website templates. While there are many out there, none may exactly fit your business image. The solution: Use TrackSoft color wizard to create that very custom theme. Using say your logo or a picture of your product, you can upload that image up to TrackSoft, where it’s analyzed based on the colors and their frequency, and suggest a color scheme using those colors. All taking just few seconds to implement. Should you not like the scheme, you can modify it or just specify your own colors for various elements in your website. You can have multiple themes where you can pick and change the one to apply to your site with just few clicks.
If you do some of your business on the go, mobile apps are perfect for you. Access and update your records from iOS and Android smart devices, including phones and tablets using native apps.
What else can you do with the app? You can take a picture and automatically upload and associate with your records, map records, find record near you, get directions, place a call with a click on your records, search and filter your records, view reports, All with user friendly interface that updates records to the rest of the users in real time. Creating your apps only takes minutes.
You can have multiple themes for the app, accommodating different users in terms what they want to see on their initial screen, as well as colors, contrast and graphics. Some may like big buttons to accommodate fat fingers, others prefer large fonts for easier read, some may like their app plain and simple, others elaborate and colorful, and others may want smaller fonts and buttons in order to view more information.
You can set up a chat process where your customers can click a button on your website and start a chat with you. Chat process is highly customizable and is integrated with your records. From the chat control panel, your employees can look up the customer’s information. Chat transcript is associated with a customer records.
Customize the labels, fonts, colors, backgrounds, graphics of the chat windows, as well as allow your agents to have predefined messages saving your agent the time for typing common statements. You can also have multiple chat channels, for example a channel for technical support and another for sales.
TrackSoft can manage your documents. It can also help you annotate your pdf’s and images. You can annotate documents by drawing, adding comments and taking measurements. You can share those annotation with your customers. Multiple persons can collaborate on annotating the documents each identified by custom colors and font. You have a whole host of tools to navigate your document, including using multiple monitors, adding comments from a standard list, filtering down the standard comments to a smaller list based on page title and logging all user activity to verify that user did in fact review document and to what extent. View comments on a page by page basis and many more tools.
Ratings allows your customers and website users to rate your records. Whether your records are for a product, a service or a person, you can specify and customize various aspects of the rating, as well as the look and feel of it. Few easy steps will allow you to provide the ability to perform ratings.
With TrackSoft, you can accept payments with a variety of payment gateways that include PayPal, Authorize.net and BeanStream. Accepting payments is easy to implement with few simple steps with your own merchant account. You can also setup multiple payment acceptance accounts in order to give your users alternatives and possibly dedicate different types for payments for different services and products. Payment information are integrated with the rest of your records.
© CMAS 2016